Responsible gambling
If you're concerned about your gambling habits or want to protect yourself from excessive gaming, Casino Monte Carlo offers various responsible gaming tools and resources.
Self-Exclusion: You can self-exclude for a minimum period of 6 months, 1 year, or 5 years. This means that once you've chosen an exclusion period, you won't be able to access your account or place bets on our platform during this time. If you need more flexibility, please contact us, and we'll help you set up a custom solution.
Deposit Limits: You can set daily, weekly, or monthly deposit limits to control how much money you spend on gaming. Our system will remind you when you've reached your limit, and you won't be able to exceed it without adjusting your limits first.
Loss Limits: If you're worried about losing a specific amount of money while playing, we offer loss limits that can help prevent this from happening. You can set daily, weekly, or monthly loss limits, which will automatically alert you if you approach these thresholds.
Time-Outs: Time-outs allow you to take a break from gaming without closing your account permanently. Choose from 24 hours, 7 days, 30 days, or 6 months of temporary time-out. This feature can help you maintain a healthy balance between gaming and other aspects of your life.
Reality Check Reminders: We'll send you pop-up notifications every 30 minutes, reminding you to take breaks and consider how much time you've spent playing.
Session Time Limits: Set an alert before auto-logout after a specific period (1-8 hours). This will ensure that you don't get caught up in long gaming sessions without taking a break.
Cool-off Periods: If needed, we can automatically suspend your account for 1 to 6 months. This feature is designed to help prevent excessive gaming and give you time to reassess your habits.
Betting Limits: You can customize the maximum bet per spin to suit your needs (€0.01-€100).
If you're struggling with problem gambling or need support, Casino Monte Carlo is committed to helping you find resources. We've partnered with various organizations, including:
- GoPlay Safe:
- Gamblers Anonymous Canada:
- Centre québécois d'aide aux personnes autochtones ayant des problèmes de jeux (Quebec):
- Responsible Gambling Council:
These links will direct you to Canadian-specific support pages.
In addition, we've integrated the GAMSTOP system for international players. This allows you to register and self-exclude from multiple online casinos at once.
We believe in providing a safe gaming environment where you can enjoy your favorite games without worrying about excessive spending or problematic habits. If you need help or want to discuss responsible gaming further, please don't hesitate to contact us.